The Marigold Palace · Mumbai
The Marigold Standard
Report for your shift. Learn the floor by walking it.
FLOOR
Walk the department
- All-Day Dining — The Verandafull walkthrough · 10 topics→
- The Lounge Barfull walkthrough · 3 topics→
- Banquets & Events — Durbar Hallfull walkthrough · 2 topics→
- Room Service / In-Room Diningfull walkthrough · 3 topics→
- Coffee Shop / Lobby Loungefull walkthrough · 3 topics→
- Executive / Club Loungefull walkthrough · 2 topics→
- Stewarding Support — Stewarding Bayfull walkthrough · 3 topics→
D1
Service Foundations & The Service Cycle
D2
Outlet, Service Styles & Operations
D3
Menu Knowledge, Pairing & Recipes
D4
Mise-en-place: Equipment, Cutlery, Linen, Pantry, POS
13
Equipment
Tools of the trade.
14
Use of Cutlery
A secret order.
15
Use of Linen
The first touch.
16
Pantry Equipment
Behind the scenes.
17
Cleaning & Care
Spotless, always.
18
POS & Billing
Get it right.
22
Preparation
Ready before service.
23
Preparing the Table
Lay a perfect cover.
D5
Guest-Facing Service & Presentation
D6